Jane Hart has an excellent resource on Case Studies for Social Media & Learning in the Workplace that she keeps up to date. I’ve looked at it many times and thought that it might be easier to see the big picture as a matrix, which I’ve created as a Google Document.
Feel free to use and improve this spreadsheet. If you do re-post it, please let me know so I can add the link here. Much of the information comes from third-party reports so I cannot attest to its accuracy. Let me know of any errors or omissions and I will address them.
If you would like to edit the Google Doc, or get it as a spreadsheet, please contact me.
Thanks Harold and Jane. I will use it in my work. Did you see initial evaluations done on Otago Polytechnic’s use of social media for open education? We still bringing in video ethnographies, course evaluations, and responses, but as far as I know, its the only study of this kind that has attempted to go into some depth. Unfortunately I’m not getting a lot of feedback on it yet.. perhaps people are waiting on the finished report?
Excellent resource, Leigh. I had not seen it before.
This is why we love Jane Hart! She is such an asset to this community!
This is a terrific resource for helping to put this conversation into tangible terms for business leaders. I will definitely be using it – thank you! Two questions:
1. Is the ROI for British Telecom’s efforts really “increased” time to competence? One would hope that time to competence is actually reduced using social media, I think.
2. Does anyone have any commentary to share in response to the question, “How do we drive people to these resources so that we maximize their value?”
I would also recommend looking at Deloitte Consulting – their D-Street is an internal facebook of sorts and has had some good (and less than expected) results.
I would say the answer to Q1 is self-evident: bad grammar.
Q2) The question is the reverse of what should be asked. It’s not about the resources.
I can’t comment on D Street as it’s an internal network for Deloitte. Being the opposite of a big name consulting firm, it’s really not my area of interest:
http://jarche.com/2007/12/big-consulting-companies-jumping-on-bandwagon-20/