Harold Jarche

George Siemens calls it information management (what I describe as PKM). I specifically use the term information instead of knowledge. Our encounter with information is one of sensemaking and wayfinding. We encounter a continual flow of information – most of it will never become “knowledge”. From my perspective, the knowledge aspect of PKM is an [...]

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I’m offering a one-day course at the iSchool Institute (University of Toronto). “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” Herbert Simon, Economics Nobel-prize winner (1968) PKM is [...]

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Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. For almost seven years, my blog has been where I try to make sense of my observations. I’ve called it my home base. As I’ve said before, this blog is mostly [...]

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This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Here’s a model that shows how KM has progressed over the past 15 years. Nancy Dixon discusses three eras of knowledge management as moving from Explicit Knowledge (document management) to Experiential Knowledge (communities of practice; expertise [...]

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I became interested in knowledge management (KM) as I was introduced to it in the mid 1990′s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. In the late 1990′s knowledge management was part of our solution suite at the Centre for Learning Technologies (CLT via The Wayback Machine). The [...]

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“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. That is a grand illusion.” David Jonassen While knowledge cannot be managed [at an organizational level*], we can work at managing our own knowledge. That’s what personal [...]

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In PKM in a Nutshell, I linked my various posts on personal knowledge management to make the framework more coherent. My ITA colleague, Jane Hart has just released an extensive resource that correlates nicely with the PKM framework. It is called A WORKING SMARTER RESOURCE: A Practical Guide to using Social Media in Your Job [...]

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In what BP’s oil spill says about management today, the author talks about the need to deal with increasing complexity, concluding: Navigating a business successfully through turbulent times requires the ability to deal with ambiguity, be resilient in the face of adversity, be authentic and have the innovative capacity to anticipate and respond to the unpredictable [...]

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PARC offers a glossary of quite useful sense-making terms. Sense-making is what the second part of the Seek-Sense-Share PKM model is about. Sense-making – The process by which individuals (or organizations) create an understanding so that they can act in a principled and informed manner … Source-linked sensemaking – In conventional media, a document about [...]

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Silvia Andreoli has added to my last post on PKM and created this graphic to show the individual as well as the social aspects of personal knowledge management. I like its simplicity and the way it shows the flows. My only minor issue is that I would replace “knowledge” with “personalized information”. Knowledge is an [...]

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