Social computing in knowledge-intensive workplaces

Ross Dawson discusses a Gartner report on social software, looking at some particular forecasts for the next three to five years out:
20% of businesses using social media instead of e-mail by 2014
50% of businesses using activity streams, such as micro-blogging, by 2012
20% of businesses will use social network analysis by 2015
70-95% of IT dominated social [...]

Wired Work

Wirearchy may be a neologism, but I’ve found it to be a most descriptive term for discussing what happens when you connect everyone via electronic networks. To paraphrase Jon Husband:
It is generally accepted that we live and work in an increasingly ‘wired’ world.
There are emerging patterns and dynamics related to interconnected people and [...]

Blind Monks 2.0

David Guillocheau at Talent[Power]Management describes what I would call human resources in a wired world [enough of this 2.0 appendage]. He discusses (in French)  the various aspects of networked-enabled HR.
Recruiting: social networks; online events; serious games.
Integrating new workers: online mentoring; internal blogs.
Evaluation: online employee profiles; internal markets or currency.
Training: communities of practice; learning communities.
Internal communication: [...]

Building common ground

The focus of this blog is on learning and working on the web and how work and learning are becoming one in a digitally interconnected world. I believe there is a critical need for new organizational frameworks, such as wirearchy, and a shift from learning as training & schooling to a more agile approach. Evidence [...]

Net Work Learning article

The New Security Learning  Foundation held its conference just prior to Online Educa last year in Berlin. I wrote an article, called Net Work Learning, for the journal that is distributed to members and conference attendees. Parts of it have appeared on this site but here is the complete unabridged version as a PDF:
Net Work [...]

A linchpin culture

Here is Seth Godin being interviewed by Hugh Macleod:
In a sta­ble envi­ron­ment, we worship the effi­cient fac­tory. Henry Ford or even David Gef­fen… feed the machine, keep it run­ning smoothly, pay as little as you can, make as much as you can. In our post-industrial world, though, fac­tory worship is a non star­ter. Cheap cogs [...]

PKM: aggregate, filter, connect

Knowledge Squared equals Power Squared, says Craig Thomler:
However the knowledge hoarding model begins to fail when it becomes cheap and easy to share and when the knowledge required to complete a task exceeds an individual’s capability to learn in the time available.
This has been reflected in a longitudinal study of knowledge workers that Robert Kelley [...]

The business of information

I have been discussing business models for information-based businesses and in those talks realized how Tim Kastelle’s Aggregate, Filter, Connect model makes good sense. If you’re in the information or knowledge business, which is any media company, then it’s exceptionally important to master each of these three processes.
You need to aggregate from your network and [...]

Work is learning, learning work

My Twitter bio reads, “Work is learning, learning work – that is all Ye know on earth, and all ye need to know [apologies to Keats]. That’s pretty much what I believe will be a necessity for the post-industrial and post-information era that we are beginning to enter. Some call it the knowledge economy or [...]

Sharing tacit knowledge

H.L. Mencken, American satirist, wrote that, “For every complex problem there is an answer that is clear, simple, and wrong.” That pretty much sums up the problems we are facing today in our organizations and institutions. We are using tools that assume simple, or at most complicated, problems when many are actually complex. A mechanistic [...]

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