Posts Categorized: SocialLearning

Knowledge sharing paradox revisited

The knowledge sharing paradox is that enterprise social tools can constrain what they are supposed to enhance. People will freely share their knowledge if they remain in control of it because knowledge is a very personal thing. Knowledge workers care about what they need to get work done, but do they care about the organizational… Read more »

Enterprise knowledge sharing requires trusted relationships

As the economy gets more networked, open organizations are becoming a necessity. Businesses are increasingly dependent on complex social interactions. Products are becoming services, as we can see with web apps, software, and even books. Trading intangible goods and services today requires trusted relationships, and often across distances. Internally, work teams that need to share… Read more »

The CEO will be the next CLO

Chief Learning Officers will be the next CEO’s say John Hagel and John Seely Brown, in this short video from Deloitte. I disagree, because I do not see business leadership coming from Organizational Development, Human Resources or Training & Development. I think it will be much easier, and more important, for business leaders to understand… Read more »

A simple approach to KM

Knowledge management (KM) does not have to be a major enterprise effort. But the lack of a KM strategy can be a drag on innovation or hamper decision-making in a knowledge intensive organization. While not perfect, a simple approach to KM may be better than none at all, and preferable to a flawed and expensive… Read more »

Enterprise social technologies

I am presenting on enterprise social technologies, learning and performance at the Learning Technologies conference in London today. Most large organizations have something like  Microsoft Sharepoint, an intranet, or perhaps a social tool such as Socialcast. But how can you tell if these tools are right for the job? How can these tools support a… Read more »

Social Learning Handbook

This post is an excerpt from Jane Hart’s recently published  Social Learning Handbook 2014. It’s all about people. Today’s digitally connected workplace demands a completely new set of skills. Our increasing interconnectedness is illuminating the complexity of our work environments. More connections create more possibilities, as well as more potential problems. On the negative side,… Read more »

Working Socially

Why should I, as an OD/HR/L&D professional, concerned with the human aspects of organizations, have to understand social media and enterprise social networks? Saying we don’t need to understand social media is like saying we didn’t need to understand speaking, reading or writing to do our jobs before. With ubiquitous connectivity, more of our work… Read more »