Harold Jarche

I received several comments on my last post on Learning and Performance in Balance. This post came about as I examined the role of training and development (T&D) in the workplace. My contention is that many organisational learning initiatives don’t achieve what they set out to do. They don’t enable learning at the individual level [...]

Filed under: Performance Improvement, Wirearchy, Work | 6 Comments »

If you scratch the surface of training and development in any organisation you realize that management doesn’t really care about learning; they want measurable performance. This is understandable and paying lip service to the learning organisation, et al, is a waste of time. At the organisational level, performance should be the only measure. However, there [...]

Filed under: Performance Improvement, Wirearchy | 13 Comments »

Updated 31 May
This thread starts with a presentation by Clark Quinn, which includes an examination of what he calls ePerformance tools. I think Clark’s work adds some clarification to the field and I agree with the intent to move away from the all-encompassing “learning” word, which is overused and misused.
Tony Karrer picks up on the [...]

Filed under: Informal Learning, Learning, Performance Improvement | 5 Comments »

Via Green Chameleon, I came across Nathan’s blog post on his project methodology of Clarify, Simplify, Implement - great advice, and so simple. Later in the same post, Nathan gives some more advice that should have anyone in the training business questioning their value proposition:
Zero training
Every user is time poor. They have no interest or [...]

Filed under: Performance Improvement | 2 Comments »

Stock markets are shaky and a financial crisis seems inevitable. What does that mean for e-learning or learning 2.0? Will the training department be seen as a critical business function and will online collaboration skills be viewed as essential for maintaining a flexible learning organisation? Or will training and education be seen as luxuries in [...]

Filed under: Performance Improvement | 2 Comments »

Coining the term eLearning was the beginning of a problem that is the root of the issue in Tony’s post, where he looks for better terms to describe different interventions, suggesting ePerformance.
And the answer is that there is not a well known term to describe kinds of eLearning solutions that are not typical courseware. I [...]

Filed under: Learning, Performance Improvement | 8 Comments »

Information overload is supposed to be the scourge of 2008, reports Ars Technica, and one way to address it, according to this news article referencing the same report, is to be smarter with our e-mail.

E-mail is like cars in an urban metropolis; neither effective nor efficient due to the fact that there are just too [...]

Filed under: Performance Improvement, Technology | 1 Comment »

Seth Godin discusses his early approach to doing business on the Web and shows how a fixed perspective didn’t help with a market that is in constant transition. A pre-determined agenda, combined with the desire to use the assets on hand plus an assumption that nothing would change, spelled failure.
How about education?

Agenda: We need to [...]

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Jay Cross has made Chapter 3 of Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance available online. I went through my copy and noticed that I had  a note stuck in this chapter, when I had used it for a previous workshop:
The leading human performance authorities “have all demonstrated that most performance [...]

Filed under: Informal Learning, Performance Improvement | No Comments »

Tom Crawford opened the conference today with ” Innovations Outside of Learning: How external forces are changing our world”. It was a great way to get the ideas flowing and people thinking about the last 100 years of technology and learning. Tom listed his top 10 nine technologies of the past five years that [...]

Filed under: Performance Improvement | 4 Comments »