Posted on February 7th, 2012 by Harold Jarche
TweetIf you pit a good performer against a bad system, the system will win almost every time. This quote from Rummler & Brache in Improving Performance, sums up many of the symptoms of hierarchical systems, whether they be schools, businesses or even prisons. The great work to be done at the beginning of this century [...]
Filed under: Learning, Performance Improvement, Technology, Work | No Comments »
Posted on October 26th, 2011 by Harold Jarche
TweetHighlights from Skills for Learning & Development Professionals (an article I wrote for T&D Magazine in 2008). My experiences over the past three years have shown that these skills are still necessary in the workplace. Attitude: Accepting that we will never know everything, but that others may be able to help, is the first step [...]
Filed under: NetworkedLearning, Performance Improvement | 2 Comments »
Posted on July 28th, 2011 by Harold Jarche
Tweet The above diagram, by Nick Milton, shows some important aspects of what influences performance [hint: blue]. First, knowledge is the result of information (e.g. learning content) AND experience. Knowledge is directly influenced by one’s own experience. Therefore there is no such thing as “knowledge transfer“. Second, performance is taking action on knowledge. This is [...]
Filed under: Performance Improvement, SocialLearning | No Comments »
Posted on May 25th, 2011 by Harold Jarche
TweetI know that there are no “best practices” in new hire development, also known as onboarding, as each organization is unique and often rather complex. However, there are some practices that could make onboarding better in certain contexts. I’ve looked at several examples and am very interested in unique practices (outliers) beyond the corporate norm. [...]
Filed under: Communities, Performance Improvement, Work | 5 Comments »
Posted on March 31st, 2011 by Harold Jarche
TweetYesterday we hosted a conversation on social learning and working smarter, facilitated by the folks at Citrix and the eLearning Guild. We all enjoyed the hour long session and participants will be sent the link to the recording by Citrix. In Jane’s social learning community a few comments arose about the lack of interaction. I [...]
Filed under: Informal Learning, InternetTime, Performance Improvement, SocialLearning | 2 Comments »
Posted on March 21st, 2011 by Harold Jarche
TweetOur NetWorkShop on Saturday was a great success and I think everyone left with a better understanding of networks, as well as some ideas for future pursuit. One main message that came through early in the workshop is that you cannot manage a network. That’s probably the biggest barrier to Net Work in most organizations. [...]
Filed under: Books, complexity, Performance Improvement | 6 Comments »
Posted on February 13th, 2011 by Harold Jarche
TweetEfficiency is doing things right. Effectiveness is doing the right things. ~ Peter Drucker Dan Pontefract is quite clear in Dear Kirkpatrick’s: You still don’t get it: Let me be clear – training is not an event; learning is a connected, collaborative and continuous process. It can and does occur in formal, informal and social [...]
Filed under: Informal Learning, Performance Improvement | 23 Comments »
Posted on January 3rd, 2011 by Harold Jarche
TweetWill Thalheimer has developed the Learning Landscape Model and created this 13 minute video to explain it. Overall I find the model useful, though I would replace “Learning” (at 2:15) with “Instruction”, because that’s really what training departments provide in order to promote on-job-performance. It is also good to see on-job-learning as part of the [...]
Filed under: Learning, Performance Improvement | 5 Comments »
Posted on November 10th, 2010 by Harold Jarche
TweetInspired by Jay Cross, Amanda Fenton asks how her Corporate Learning department could better meet the needs of employees. I think these are excellent questions and the answers form the basis of addressing how to integrate work and learning in the enterprise. Q1) Close to 80% of learning happens informally and 20% formally, yet we spend [...]
Filed under: Informal Learning, Performance Improvement, Wirearchy | 7 Comments »
Posted on October 29th, 2010 by Harold Jarche
TweetWhen I was introduced to Charles Jennings’ C-Curve for learning & development (L&D) I wrote about it in the transition to networked accountability. Charles’ C-Curve is a model in practice, based on his experience as CLO of Reuters. I see a parallel between this migration of the L&D department and the social order necessary to [...]
Filed under: InternetTime, Performance Improvement, SocialLearning | 2 Comments »
