Posts Categorized: Innovation

Make Work More Human

2013: The Incredibly Shrinking American Middle Class – Bill Moyers 2013: Five Myths about Canada’s Middle Class – Globe & Mail 2013: RIP: The Middle Class – Salon 2013: The Next Middle Class – Harold Jarche 2014: The Middle Class is Steadily Eroding – New York Times The titles above indicate a shift in the… Read more »

The creative surplus

The shift from consuming broadcast media to creating interactive media may be engaging a new generation in a new way. Just think of all the hours that used to be spent watching TV can now be used to generate ideas – some good and many bad – but they are being generated on an enormous… Read more »

Innovation catalysts

Domino’s Pizza, a global quick-service restaurant company, understands that workers must be active and engaged in their own learning and development. As described in Introducing PKM to a Corporate Audience, Domino’s learned that “PKM makes learning a real-time activity within the flow of work” but also that “the company needs to clarify what people are… Read more »

Paper is not dead

While speaking at the Learning Technologies conference in London, I went downstairs to see the trade show. The exhibition hall had hundreds of booths and I was told that 12,000 people had signed up. When I arrived, it looked like all 12,000 were there. I quickly got a feeling of sensory overload and tried to… Read more »

The connected enterprise adoption curve

[First ...] Here’s the final word on social business from me: informal social relationships have always been linked to effective performance. [So ...] Now here we are with all that we know, or should know, about the importance of informal relationships, creating high performance work environments and learning cultures. [But ...] Mental models, behaviours and… Read more »

Tacit Knowledge Not Included

It’s rather interesting to hear from the same company that 1) their situation is unique, and 2) they are looking for examples of best practices in their industry. If they are so darned unique, why aren’t they developing their own emergent practices? When working with large organizations I frequently hear that their main business strategy… Read more »

Solo change agents set you free

Here is what Domino’s Pizza learned about implementing personal knowledge management practices, after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Traditional models of learning involve taking a chunk of time to step out of the workplace. PKM makes learning a real-time activity within the flow of… Read more »