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When learning is the work …

TweetWhat if your organization got rid of the Learning & Development function? What would the average manager or department head do? What would workers do? I’ve been thinking about this for a while. When work is learning, and learning is the work, training that is pushed from outside has less relevance. The L&D department is [...]

Informal learning, the 95% solution

TweetInformal learning is not better than formal training; there is just a whole lot more of it. It’s 95% of workplace learning, according to the research behind this graphic, by Gary Wise.  Since the latter half of the 20th century, we have gone through a period where training departments have been directed to control organizational [...]

CSTD 2011

TweetHere are my notes from the session this afternoon at CSTD 2011 in Toronto. If you need other links or information, just add a comment. I’m glad we had a chance to field test a variation of the improv icebreak activity of equilateral triangles. It seems to have got things going a bit. My slide [...]

Most influential e-learning bloggers

Tweet — Many thanks to the E-learning Council, members and their readers for the vote of confidence —

Informal learning is a business imperative

TweetIn Part 2 of Social Learning doesn’t mean what you think it does, my colleague Jane Hart  uses a very helpful diagram created by a previous colleague of mine, Tom Gram: Tom Gram’s diagram [reproduced below] shows that “most work requires a combination of knowledge work and routine work. These characteristics of jobs and work [...]

Training departments will shrink

TweetThe Epic social learning debate for Summer 2011 states: “This house believes that as social learning grows, so the requirement for traditional training departments shrinks.” Let’s examine why they grew in the first place. Training on a massive scale was a requirement for preparing citizen soldiers for war and initial methods were tested during the [...]

Connecting with Communities of Practice

TweetThis month, The Learning Circuits blog asks how do we break down organizational walls when it comes to learning? One way to look at this problem is to see what kind of work needs to get done in the organization. For example, if you are trying to balance the need to support complex work with [...]

Vendor-neutral

TweetYes, I have called software vendors snake oil sellers. Last year I wrote, “Now social learning is being picked up by software vendors and marketers as the next solution-in-a-box, when it’s more of an approach and a cultural mind-set.” In 2005, social learning online was a fringe activity that we had to test using open source [...]

Technologies for collaboration and cooperation

TweetWhether we’re working or learning, how we communicate is a key part of everything we do. Some web tools hinder communication while others may enable it. Last year, in communication and working together, I looked at a communities & networks model by Lilia Efimova: One of the things I came up when playing with different ideas [...]

Learning and working effectively

Tweet An effective networked workplace can be viewed as a three-sided framework, with a leadership/management strategy (radical & wirearchical) that supports collaborative work enabled by social learning. All three are necessary. If there is any degree of complexity in the work, collaboration needs to be supported by a flexible management framework that encourages social learning. [...]