Harold Jarche

In the evolving social organization, I included a table with several descriptive terms, which Amanda Fenton suggested needs to be “unpacked”. Simplicity basic hierarchy Complication bureaucracy Complexity wirearchy Organizational Theory Knowledge-Based View Learning Organization Value Networks Attractors Stakeholders (vision) Shareholders (wealth) Clients (service) Growth Model Internal Mergers & Acquisitions Ecosystem Knowledge Acquisition Formal Training Performance [...]

Filed under: Informal Learning, Performance Improvement, Wirearchy | No Comments »

Co-author: Thierry deBaillon – @tdebaillon Simplicity and the Enterprise Most companies start simple, with a few people gathering together around an idea. For small companies, decision-making, task assignments and direct interaction with clients are rather straightforward.  With growth, the simplicity ends. As every entrepreneur knows, the initial growth of a company is often synonymous with [...]

Filed under: Informal Learning, Wirearchy | 8 Comments »

George Siemens calls it information management (what I describe as PKM). I specifically use the term information instead of knowledge. Our encounter with information is one of sensemaking and wayfinding. We encounter a continual flow of information – most of it will never become “knowledge”. From my perspective, the knowledge aspect of PKM is an [...]

Filed under: Informal Learning | 3 Comments »

I’m offering a one-day course at the iSchool Institute (University of Toronto). “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” Herbert Simon, Economics Nobel-prize winner (1968) PKM is [...]

Filed under: Informal Learning, Performance Improvement, Wirearchy | No Comments »

Robert Kelley, in How to be a Star at Work, describes how tacit, or implicit, knowledge has come to dominate the knowledge economy: What percentage of the knowledge you need to do your job is stored in your own mind? Or put another way: What percentage of your time do you spend reaching out to [...]

Filed under: Informal Learning, Learning, Performance Improvement, Work | 4 Comments »

Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. For almost seven years, my blog has been where I try to make sense of my observations. I’ve called it my home base. As I’ve said before, this blog is mostly [...]

Filed under: Informal Learning | 4 Comments »

Jane Hart posted a tongue-in-cheek video on 10 reasons to ban social media with the caveat, “Be careful who you show this video to – they might actually believe it  ”. One comment to her blog post really struck me: Strange thing is that I wasn’t laughing as he is far too near the truth [...]

Filed under: Informal Learning, InternetTime | 1 Comment »

This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Here’s a model that shows how KM has progressed over the past 15 years. Nancy Dixon discusses three eras of knowledge management as moving from Explicit Knowledge (document management) to Experiential Knowledge (communities of practice; expertise [...]

Filed under: Communities, Informal Learning, Performance Improvement | 5 Comments »

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990′s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. In the late 1990′s knowledge management was part of our solution suite at the Centre for Learning Technologies (CLT via The Wayback Machine). The [...]

Filed under: Informal Learning, Performance Improvement | 7 Comments »

The Learning Layer: Building the next level of intellect in your organization, begins with some solid insights on how learning is the key to performing in the networked workplace. Learning has been the traditional realm of HR while most systems are supported by IT. This means that HR supports the people who produce the tacit [...]

Filed under: Books, Informal Learning, Wirearchy | 3 Comments »