Posts Categorized: complexity

Do you want to be efficient or effective?

What is it about the ‘organization’ of the Internet that has allowed it to thrive despite its massive size and lack of hierarchy? The work of identifying which relationships and connections to build and grow and maintain is dispersed to the nodes themselves — and they’re the ones who know which ones to focus on…. Read more »

Thriving in networks that are smarter and faster than you are

Many of today’s larger companies have overly complicated, hierarchical structures. As they grew to their current size, control processes were put in place to create efficiencies. To ensure reliable operations and avoid risk, work became standardized. New layers of supervision appeared, more silos were created, and knowledge acquisition was formalized, all in an attempt to… Read more »

Solo change agents set you free

Here is what Domino’s Pizza learned about implementing personal knowledge management practices, after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Traditional models of learning involve taking a chunk of time to step out of the workplace. PKM makes learning a real-time activity within the flow of… Read more »

Future of work is complex, implicit and intangible

The relationship between intangibles and tangibles reminds me of the implicit/explicit knowledge continuum. The explicit/tangible side is easier to measure, so that is where most management methods have concentrated their efforts. But as organizations, markets, and society become networked, intangibles create more of our value and this is much more difficult to measure. With the… Read more »

Doing the right thing

Here is a letter I wrote to the local newspaper, which was published today. I think it has broader application, so I’ve posted it, with additional links and photos. Doing the right thing It’s easy to do things right. Today, machines and software can be designed to do things right. But in complex, human relationships,… Read more »

The social imperative

Dr. Robert Sapolski has been studying baboons for thirty years. It seems that many researchers took for granted the hierarchical nature of baboon life, with dominant males attacking those next down the social ladder and then the process repeating itself down to infants and females. Research also showed that the baboons on top were less… Read more »