Social computing in knowledge-intensive workplaces

Ross Dawson discusses a Gartner report on social software, looking at some particular forecasts for the next three to five years out:
20% of businesses using social media instead of e-mail by 2014
50% of businesses using activity streams, such as micro-blogging, by 2012
20% of businesses will use social network analysis by 2015
70-95% of IT dominated social [...]

With a little help from my friends

Here are some of the interesting things I learned on Twitter. This week I’m featuring my colleagues at the Internet Time Alliance.

I remarked earlier in the week that “crowds don’t need wise contributors, but diverse & independent ones; it’s like evolution: simple mechanisms create complexity.”

We learn through idle chatter, so it seems (via @shareski):

@charlesjennings
“if it’s [...]

Building common ground

The focus of this blog is on learning and working on the web and how work and learning are becoming one in a digitally interconnected world. I believe there is a critical need for new organizational frameworks, such as wirearchy, and a shift from learning as training & schooling to a more agile approach. Evidence [...]

Net Work Learning article

The New Security Learning  Foundation held its conference just prior to Online Educa last year in Berlin. I wrote an article, called Net Work Learning, for the journal that is distributed to members and conference attendees. Parts of it have appeared on this site but here is the complete unabridged version as a PDF:
Net Work [...]

Connect, aggregate, filter; then train

The primary role of the “training” department [or whatever it becomes] for any knowledge-based business is to Connect & Communicate. As workers co-develop emergent processes they need to be supported through updated information, tools and processes to do their work. This model looks at knowledge flows inside the organization:

Looking at knowledge flows outside the organization, [...]

Complexity and change

Interesting things I learned on Twitter this past week.
Complexity
The State of Social Learning Today & Some Thoughts for the Future of Learning & Development (L&D) in 2010 via @c4lpt
If it seems too complex for L&D to take on the “responsibility” for enabling learning across the organisation, then bear in mind that this role will probably [...]

Business models looking back and forward

Everybody’s making predictions at this time of year, but I want to look back a bit. In 2004 Seth Godin made these predictions (and others) for 2009, and asked, and what then?

Hard drive space is free
Wifi like connections are everywhere
Everyone has a digital camera & everyone carries a device that is sort of like a [...]

Social learning in the enterprise

This past year, my Internet Time Alliance colleague Jane Hart changed her title to Social Learning Consultant. Why?
Whereas early e-learning was all about delivering content, primarily in the form of online courses, produced by experts and managed via learning management systems, Social Learning is about creating and sharing information and knowledge with [...]

eCollab Blog Carnival: Future of Training

The first eCollab Blog Carnival has received its submissions on the future of the training department, kicked off by our initial piece:
Will training departments survive to address these issues? The cards are still out. After all, we are in a global economic depression, and training is the perennial first sacrifice.
What would happen if you called [...]

Group-centric work and training

Individual Training
In the +20 years I spent in the military, much of it was as a student on course. In the military there is a whole system that governs individual training, in our case it was CFITES.

CFITES comprises several volumes of instructions, including all of the ADDIE steps. A lot of resources are put into [...]

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