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Managing engagement

TweetEwen Le Borgne has an entertaining post on Communication, KM, monitoring, learning – The happy families of engagement. This humourous look at the various parties that try to support engagement in the organization is well worth the read. He discusses the three main branches of the family: Communication, Knowledge Management, and Monitoring & Evaluation. There’s even good [...]

Finally going mobile

TweetI don’t travel a lot. This year I was away for 47 days, or 13% of the year. The other 87% of the time I was in Sackville, in my home office or down at the café with wifi and lots of people I know. That’s probably why, in 2011, I have finally purchased my [...]

Embracing change from both sides

TweetOne of the great difficulties in shifting an organization from a hierarchical, command and control structure to a more networked wirearchical one is that you have to work both ends at once. Strategic guidance and high level models are rather abundant; for instance we generally know that organizations should be flatter, information should be democratized [...]

Sharing whatever you’ve got

TweetHere are some of the observations and insights that were shared via Twitter this week. @mpesce on the Occupy Movement “#Occupy is a mirror. What you think of it says more about you than it does about Occupy.” Bill Moyers -  “News is what people want to keep hidden; everything else is publicity.” @ebase: ”Think about your best [...]

Sense-making through conversation

TweetOne of our clients referred me to a post by Nick Milton on another great Boston square that pulls “apart the KM world on dimensions of Knowledge Push and Knowledge Pull (which you might call “Sharing” and “seeking”), and the dimensions of Explicit and Tacit. We get 4 quadrants, which we could call Ask, Tell, [...]

Bridging the gap: working smarter

TweetNigel Paine recently produced a very good ten-minute video on The Learning Explosion. Nigel used one of my diagrams in his presentation and this motivated me to explain it in a bit more detail. The slide presentation is designed to be self-explanatory and may help convince management of the need to integrate working and learning. As [...]

Open Jobs, Open Net

TweetHere are some of the observations and insights that were shared via Twitter this past week. QOTW: “eating your own dogfood: good. believing your own bullshit: bad.” ~ @SebPaquet The Job is dying – by @robpatrob [a comprehensive must-read] But if all you know is the job, how do you get prepared to do well [...]

Where Good Ideas Come From – Review

TweetThe premise that innovation prospers when ideas can serendipitously connect and recombine with other ideas, when hunches can stumble across other hunches that successfully fill in their blanks, may seem like an obvious truth, but the strange fact is that a great deal of the past two centuries of legal and folk wisdom about innovation [...]

CSTD 2011

TweetHere are my notes from the session this afternoon at CSTD 2011 in Toronto. If you need other links or information, just add a comment. I’m glad we had a chance to field test a variation of the improv icebreak activity of equilateral triangles. It seems to have got things going a bit. My slide [...]

Principles of creative management

Tweet  F.W. Taylor’s Principles of Scientific Management, written in 1911, is still the basis of many of our management practices today. Taylor’s ghost is everywhere. It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing [...]