Some of the things I learned on Twitter this past week.
@oscarberg “Most enterprise social software platforms actually separate internal communication from external communication while email & phone doesn’t.”
via @timkastelle Good #km post – Informal Information Management and Knowledge Management Are Not the Same Thing by @johnt
My thinking is that just the sharing aspect of informal stuff is “know-what”, this is what KM has been about, but we need to go further to the “know-how” ie. to learn and to be able to have the skills to come up with your own “know-what”. We can do this via conversations. We can now converse with people who shared their informal information, and not only know “what” but also “how”…the ultimate example is apprenticeship and mentoring.
via @VenessaMiemis A fairly good source on Social Capital
In general, there is no one model for social capital formation or the creation or strengthening of local groups. Albee & Boyd (1997) argue that there is no single answer or model to promoting participation … there are only frameworks and guiding principles. Pantoja (1999) argues that instead of one particular model of local organisation, a wide variety of community organisations should be promoted. There needs to be an individual, participatory approach to each intervention.
The development of a technological literacy, though, is uneven. In the divide between a world where we control technology and a world where we are controlled by technology lies what Henry Jenkins calls the “participation gap.” It is the divide between those who can create and have created using digital technologies and those who have not. This is not simply a digital divide, not simply a division between those who can access technology and those who cannot, but rather, a divide between those who have been empowered by technology and those who have not. And it is a gap we see not only at the base level of simple web constructs such as web pages or Twitter profiles, but even more so at the higher reaches of social engagement, in professional discourse and communities of practice. To begin to learn is to begin to participate at the periphery of a community of practice; to become learned is to reduce the participation gap between oneself and fully engaged members of that community.