2010: year of the CM

I’ve watched the demand for online community managers (CM) build tempo this past year. Perhaps it follows last year’s frequent request from clients and others for “facebook in a box” for their organization. Now they need someone to make it work. I wonder if those 16,000 social media specialists on Twitter will re-brand as community [...]

Co-operation: from soft skill to hard skill

What are known as soft skills, like getting along with others, are becoming much more important than commonly known hard skills. This is still not a general perception amongst business leaders; as recently as last year, Management-Issues reported: The annual CEO study by PricewaterhouseCoopers has argued that what companies around the world are crying out [...]

2009: year of the tweet

Twitter has significantly changed how I communicate online. Though I registered in 2007, after having tried out Jaiku, I didn’t really adopt micro-blogging until mid 2008. This past year I made around 5,000 Tweets or about 13 a day. Twitter’s constraint of 140 characters is its greatest asset. You can only get one thought or [...]

Friday’s Finds #32 – the Christmas Edition

Lots of interesting things on Twitter this past week: Learning Keith Lyons always illustrates his blog posts with great pictures, and this photo of a classroom outdoors (not sure where) resonated with many folks on Twitter and showed how happy we should be for what we have. I was wrong: games ARE an alternative vision [...]

On knowledge

Some things I learned about knowledge this past year. About  knowledge management: Codified knowledge (documents, lists, reports, best practices) is effective in organizations that have mostly new staff or high turnover, like a pizza franchise. It does not help teams to produce any better unless the team is rather inexperienced. Interpersonal sharing can be more [...]

Commons coming along

On Friday, we had our open house to get feedback on the Sackville Commons. There was a good level of interest and some suggestions. I’m positive that we can build interest and get the project going this Winter. With 40 members we should be able to have one floor (second floor) dedicated to the Commons. [...]

Friday’s Finds #31

What I learned this past week on Twitter: — The return on investment (ROI) on social learning consists of getting stuff done in networks & knowing who to contact. It requires trusted relationships which are social & take time to develop. Social Learning leads to Social Intelligence which leads to Success. Why “Academic Excellence” No [...]

Informal, Social, Wirearchical Business

Our motto is that “six heads are better than one” at the Internet Time Alliance, and I have the pleasure of working with and learning from a great collaborative team, spread across eight time zones. 1. Jon Husband’s working definition of Wirearchy is “a dynamic two-way flow of power and authority, based on knowledge, trust, [...]

Getting Social Learning

We were discussing social learning yesterday and I think it boils down to this: We are all inter-connected because technology has enabled communication networks on a worldwide scale, so that systemic changes are sensed almost immediately, which means that reaction times and feedback loops have to be better, therefore we need to know who to [...]

The University Myth

Forty-seven percent of Canadians have a post-secondary degree of some kind and, according to the CCL: Even by 1950, less than 6% of Canadian 25- to 44-year-olds had university degrees. Today, secondary schooling is universally available, and the proportion of 25- to 44-year-olds with university degrees is near 20%. Even going back to the 1970′s, [...]