Comments on: Role of an online community manager

By: Community manager: la professione del 2010 « Scrittur-Abile

Community manager: la professione del 2010 « Scrittur-Abile — Thu, 18 Feb 2010 14:43:14 +0000

[...] web: Lsdi, Sysomos blog, Harold Jarche. Lascia un [...]

By: Social media, il 2010 sarà (anche) l’ anno dei community manager | LSDI

Social media, il 2010 sarà (anche) l’ anno dei community manager | LSDI — Tue, 05 Jan 2010 14:27:55 +0000

[...] duro e non sempre i risultati sono tangibili e visibili, commenta Jarche, che elenca qui vari altri suggerimenti e caratteristiche di questa nuova figura . [...]

By: Harold Jarche » Workforce collaboration

Harold Jarche » Workforce collaboration — Wed, 09 Dec 2009 15:12:12 +0000

[...] though]. There are 12 role types described but I think we will see more hybrid roles such as community manager, which would be an amalgamation of aspects from several roles: instructor, manager, counselor. The [...]

By: Harold Jarche

Harold Jarche — Sun, 06 Sep 2009 11:12:22 +0000

Good point, Scott. If you moderate posts then you have to be available to enable them and people expect responses within a day, not just the next business day. That’s been my experience so far.

By: Scott from Real Projects

Scott from Real Projects — Sun, 06 Sep 2009 09:56:21 +0000

As I read the post I instantly thought of Groundswell, at the bottom of the post I saw it was recommended reading. Good call.

A few interesting points. Communities are about quality and not just quantity. They are difficult to quantify, something that lage companies are not always comfortable with.

Its not 9-5. Even on work based social media people will post, blog and contribute on their own timescale.

By: Harold Jarche

Harold Jarche — Fri, 04 Sep 2009 22:43:10 +0000

The community manager role is still in its infancy but I’m pretty certain it will grow as long as we have the Web.

By: Susan Lewis

Susan Lewis — Thu, 03 Sep 2009 15:59:38 +0000

Nice list of all the reasons why community management isn’t as easy as some people think. So many ways/reasons why it might not work and few good ways to measure if it does work (or define success). Which also makes it tough to explain to people who don’t do it for fun or a living.

By: Best of e-learning each week « Ramblings from Africa

Best of e-learning each week « Ramblings from Africa — Wed, 02 Sep 2009 10:28:37 +0000

[...] Role of an online community manager, August 27, 2009 [...]

By: Harold Jarche

Harold Jarche — Fri, 28 Aug 2009 13:34:09 +0000

In nurturing a community it’s not always necessary for the manager to be in control. An example was our Work Literacy online workshop in which many of the participants became co-facilitators, without any formal direction:

http://www.jarche.com/2008/11/post-work-literacy/

By: Mendy

Mendy — Fri, 28 Aug 2009 13:04:08 +0000

Hi, What do you mean by “crowd-source community management”?