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	<title>Comments on: Informal learning works for new hires</title>
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	<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/</link>
	<description>Life in Perpetual Beta</description>
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		<title>By: Holly MacDonald</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-229464</link>
		<dc:creator>Holly MacDonald</dc:creator>
		<pubDate>Sun, 28 Nov 2010 18:25:26 +0000</pubDate>
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		<description>Harold - totally agree with you on this.  

I think the whole scavenger hunt approach is much more manageable as well for organizations that don&#039;t hire en masse.  

I wrote a brief article that outlines some ways of using web 2.0 tech in orientation programs that lean more to the informal (although the emphasis was on using technology).  Perhaps it will spark ideas for some of your readers: http://www.hrvoice.org/new-tools-for-new-hires%e2%80%a8the-web-2-0-awaits/.

Holly</description>
		<content:encoded><![CDATA[<p>Harold &#8211; totally agree with you on this.  </p>
<p>I think the whole scavenger hunt approach is much more manageable as well for organizations that don&#8217;t hire en masse.  </p>
<p>I wrote a brief article that outlines some ways of using web 2.0 tech in orientation programs that lean more to the informal (although the emphasis was on using technology).  Perhaps it will spark ideas for some of your readers: <a href="http://www.hrvoice.org/new-tools-for-new-hires%e2%80%a8the-web-2-0-awaits/" rel="nofollow">http://www.hrvoice.org/new-tools-for-new-hires%e2%80%a8the-web-2-0-awaits/</a>.</p>
<p>Holly</p>
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		<title>By: Sreya</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-229463</link>
		<dc:creator>Sreya</dc:creator>
		<pubDate>Sun, 28 Nov 2010 18:15:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.jarche.com/?p=2285#comment-229463</guid>
		<description>Hi Harold,

This is an excellent post and those words are something I always believed. Thanks for highlighting it. Stephen&#039;s process is such a brilliant idea. I can imagine how enjoyable and helpful such an activity can be.

Thanks for sharing,

Sreya</description>
		<content:encoded><![CDATA[<p>Hi Harold,</p>
<p>This is an excellent post and those words are something I always believed. Thanks for highlighting it. Stephen&#8217;s process is such a brilliant idea. I can imagine how enjoyable and helpful such an activity can be.</p>
<p>Thanks for sharing,</p>
<p>Sreya</p>
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		<title>By: Harold Jarche</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-229462</link>
		<dc:creator>Harold Jarche</dc:creator>
		<pubDate>Sun, 28 Nov 2010 18:05:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.jarche.com/?p=2285#comment-229462</guid>
		<description>Excellent example, Stephen. One thing that I might suggest would be to add a sixth question, created by each new employee. Aggregate these questions over time and look for trends or patterns to inform the organization about the needs of new hires.</description>
		<content:encoded><![CDATA[<p>Excellent example, Stephen. One thing that I might suggest would be to add a sixth question, created by each new employee. Aggregate these questions over time and look for trends or patterns to inform the organization about the needs of new hires.</p>
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		<title>By: Stephen O'Brien</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-229433</link>
		<dc:creator>Stephen O'Brien</dc:creator>
		<pubDate>Sun, 28 Nov 2010 13:34:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.jarche.com/?p=2285#comment-229433</guid>
		<description>As part of our new hire process we recently stopped asking dept. heads to come to training calls and present slides on their dept&#039;s. R&amp;R.  

Instead we explained to new hires that &quot;your success depends on understanding how the business works.  You have 2 days to find and interview a manager from each of the key boundary partners (we list)&quot;.  The new hires are given 5 interview questions and tasked with locating the managers, arranging a meeting (this encourages finding out about internal applications such as iCal, etc).  Once they find the managers they ask the following  questions:
-What does your dept do
-What are our key objectives
-What are your problems
-How can my dept help your dept
-What advise do you have for me as a new person to the organisation

This activity has become one of the most enjoyable learnings activities during new hire (as noted by new hires...the managers prefer it to presenting also) and has encouraged us to look for more ways to move new hire training out of the classroom.</description>
		<content:encoded><![CDATA[<p>As part of our new hire process we recently stopped asking dept. heads to come to training calls and present slides on their dept&#8217;s. R&amp;R.  </p>
<p>Instead we explained to new hires that &#8220;your success depends on understanding how the business works.  You have 2 days to find and interview a manager from each of the key boundary partners (we list)&#8221;.  The new hires are given 5 interview questions and tasked with locating the managers, arranging a meeting (this encourages finding out about internal applications such as iCal, etc).  Once they find the managers they ask the following  questions:<br />
-What does your dept do<br />
-What are our key objectives<br />
-What are your problems<br />
-How can my dept help your dept<br />
-What advise do you have for me as a new person to the organisation</p>
<p>This activity has become one of the most enjoyable learnings activities during new hire (as noted by new hires&#8230;the managers prefer it to presenting also) and has encouraged us to look for more ways to move new hire training out of the classroom.</p>
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		<title>By: Harold Jarche</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-187022</link>
		<dc:creator>Harold Jarche</dc:creator>
		<pubDate>Thu, 12 Mar 2009 14:10:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.jarche.com/?p=2285#comment-187022</guid>
		<description>Along with my business partners at &lt;a href=&quot;http://togetherlearn.com&quot; rel=&quot;nofollow&quot;&gt;TogetherLearn&lt;/a&gt;, I have been an advocate of informal learning because I feel too many resources are put into formal training which is the most costly and not always effective model. When I discuss this informal learning with people in the field, many feel that it could work for experienced and skilled staff but not for new hires. They believe that formal training, quite often as a group in a classroom, is the only option. The New Season&#039;s case study is an excellent example to the contrary.</description>
		<content:encoded><![CDATA[<p>Along with my business partners at <a href="http://togetherlearn.com" rel="nofollow">TogetherLearn</a>, I have been an advocate of informal learning because I feel too many resources are put into formal training which is the most costly and not always effective model. When I discuss this informal learning with people in the field, many feel that it could work for experienced and skilled staff but not for new hires. They believe that formal training, quite often as a group in a classroom, is the only option. The New Season&#8217;s case study is an excellent example to the contrary.</p>
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		<title>By: Todd Hudson</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-187020</link>
		<dc:creator>Todd Hudson</dc:creator>
		<pubDate>Thu, 12 Mar 2009 13:40:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.jarche.com/?p=2285#comment-187020</guid>
		<description>Harold,

Thanks for the blog post. New Seasons&#039; story has generated a lot of positive response, which I believe reflects people&#039;s desire for a work environment that supports learning and not just crams information down their throats.

I didn&#039;t tell the whole New Seasons&#039; story, of course. Space. Time. And we didn&#039;t discuss their hiring in any detail, which clearly is part of their &#039;secret sauce.&#039; Staffing, actually &#039;overstaffing&#039;, practices are a key to their informal learning model. New employees don&#039;t need to perform right away; there are more experienced employees at the ready to do the work and model how things are done correctly.

What are the arguments against informal learning for new hires that you hear?</description>
		<content:encoded><![CDATA[<p>Harold,</p>
<p>Thanks for the blog post. New Seasons&#8217; story has generated a lot of positive response, which I believe reflects people&#8217;s desire for a work environment that supports learning and not just crams information down their throats.</p>
<p>I didn&#8217;t tell the whole New Seasons&#8217; story, of course. Space. Time. And we didn&#8217;t discuss their hiring in any detail, which clearly is part of their &#8216;secret sauce.&#8217; Staffing, actually &#8216;overstaffing&#8217;, practices are a key to their informal learning model. New employees don&#8217;t need to perform right away; there are more experienced employees at the ready to do the work and model how things are done correctly.</p>
<p>What are the arguments against informal learning for new hires that you hear?</p>
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	<item>
		<title>By: Harold Jarche</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-186990</link>
		<dc:creator>Harold Jarche</dc:creator>
		<pubDate>Wed, 11 Mar 2009 10:51:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.jarche.com/?p=2285#comment-186990</guid>
		<description>Thanks, Guy, the post has been updated.</description>
		<content:encoded><![CDATA[<p>Thanks, Guy, the post has been updated.</p>
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	<item>
		<title>By: Guy W. Wallace</title>
		<link>http://www.jarche.com/2009/03/informal-learning-works-for-new-hires/comment-page-1/#comment-186988</link>
		<dc:creator>Guy W. Wallace</dc:creator>
		<pubDate>Wed, 11 Mar 2009 09:54:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.jarche.com/?p=2285#comment-186988</guid>
		<description>Thanks for the comment and mention of lean-ISD and the link to the Kindle version - but please note that the book is also available as a free 404-page PDF at www.eppic.biz - along with 3 other books. And thanks for sharing in general!

Guy</description>
		<content:encoded><![CDATA[<p>Thanks for the comment and mention of lean-ISD and the link to the Kindle version &#8211; but please note that the book is also available as a free 404-page PDF at <a href="http://www.eppic.biz" rel="nofollow">http://www.eppic.biz</a> &#8211; along with 3 other books. And thanks for sharing in general!</p>
<p>Guy</p>
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